FREE STANDARD SHIPPING ON UK ORDERS OVER £100*

ORDERS TO ADDRESSES IN IRELAND WILL SUBJECT TO CUSTOMS FEES AND VAT ON DELIVERY

Returns

Customers have 14 days to return orders from the date the order is delivered for a full refund.

How to make your return – Full Priced Items

If you’re buying full-priced items and having your OBEY Clothing order shipped within the UK, then we offer a free tracked returns service:

  • Fill out the returns slip and securely package your order with the enclosed form. (Please do not remove the adhesive backing from the returns slip).
  • Attach the Royal Mail ‘Tracked 48 Returns’ label to the front of the parcel with the enclosed unsuitable items.
  • Drop off the parcel at your nearest Post Office.
  • Please retain your receipt until your parcel arrives safely with us.

How to make your return – Sale Items & Republic of Ireland Customers

  • Fill out the returns slip and securely package your order with the enclosed form. (Please do not remove the adhesive backing from the returns slip).
  • Attach the returns address label to the front of the parcel with the enclosed unsuitable items.
  • Drop off the parcel at your nearest Post Office. We recommend using a Tracked / Signed For service as you are responsible for the item until it has been received by us.
  • Please retain your receipt until your parcel arrives safely with us.

Returns Terms and Guidelines

  • Products must be returned within 14 days of receipt, the parcel must be in transit within the 14 days.
  • Products must be returned in perfect saleable condition with all original tags attached, in the original bag (NOT worn, altered, or washed). Unfortunately, we are unable to refund items where the swing ticket has been removed.
  • All return items are checked thoroughly to ensure they are in perfect condition before any refund or exchange is issued.
  • We reserve the right to refuse a refund if the items show any signs of wear, alterations, misuse, or damage.
  • OBEY Clothing does not guarantee the exchange or credit for a defective item. If you believe an item is defective, please email [email protected] before sending the item back.
  • If an item is found to be faulty, we will always offer a replacement in the first instance. If this is not possible, then a refund shall be issued.
  • If an item is deemed faulty, we shall reimburse return postal charges.
  • We are not responsible for lost returns or exchanges.
  • Original shipping and handling charges are not refundable.
  • All refunds are issued to the original payment method.
  • Non refundable items include: Underwear, socks, playing cards, prints, books, gift cards.

Once we receive the returned order, we aim to process all online returns within 3 working days. We will then send you an email confirmation that your refund has been processed or that your exchange has been actioned.

Any further questions?

E-mail [email protected] or check our Terms & Conditions.