Our Extended Christmas Returns Policy
We’ve extended our usual limit for returns just for the festive season.
We will offer a refund for items purchased from Friday 22nd November 2024, as long as they are returned to us by Sunday 5th January 2025.
Items must be returned unworn and in perfect saleable condition within their original packaging.
Returns Policy
If you are not 100% satisfied with your purchase you can return the unwanted items within 14 days from the date of receipt of your order.
Full priced item orders can be returned using the free shipping label enclosed in your parcel within. Simply fill out the returns form and stick the Royal Mail Tracked 48 returns label on the front of the parcel and take to the post office.
Please do not stick any of the paperwork to the product bags or the product itself as this may delay your refund being processed.
If you are returning sale priced items or returning items from the Republic of Ireland please fill out the form on the paperwork included with your order and send your return parcel to:
OBEY Clothing UK – Lead Distribution Ltd
Unit 2A Aston Way, Poole BH12 4FE
In this instance you are responsible for the postage cost.
We recommend using a tracked or signed for service to ensure your items reach us to cover yourself against loss.
We’ll aim to process your return within a week of receiving the returned items.
As the parcel remains your responsibility until it arrives back to us, please ensure that you keep hold of your proof of postage.
Please Note:
-Please ensure you return your item(s) unused/unworn, in the condition you received them and together with all original packaging, swingtags and labels attached. We thoroughly check all returned items to ensure they are in perfect condition to resell before we issue a refund or exchange. There’s no need to stick the sales receipt to the outside of the package or the product bag only the Freepost label; just fill out the information required on the returns sticker and put it in the bag with your order.
-Charges/Refunds will be made to the original payment method used for the purchase. This may take up to 10 working days to appear as cleared funds on your account but is usually processed much sooner.
Any further questions?
E-mail customerservice@obeyclothing.co.uk or check our Terms & Conditions.